At BidRepo, your satisfaction is our top priority. If you’re not completely happy with your purchase, we offer a full refund within 14 days of delivery, as long as the asset is returned in its original condition. Please note, refunds are void if there is any buyer-caused damage.
To start a return:
Notify us within 14 calendar days of delivery
Contact our team before 5:00 PM CDT
Our customer service reps will walk you through a smooth, hassle-free return process
Returns are not accepted for:
Modified or altered vehicles
Assets currently used as loan collateral
Vehicles with accident-related damage
These rules help us maintain the quality and integrity of our inventory while protecting all buyers and sellers.
Once we receive the returned asset:
Refunds are processed immediately
Please allow 1-3 business days for your bank to complete the transaction
Actual timing depends on your financial institution’s procedures